Frequently Asked Questions
Hey there! Got questions about our cleaning services? You’re in the right place! Find quick answers here or give us a ring at (267) 682-8889 — we love to chat!
See our Google & Yelp Reviews
Amy Sciandra
12/08/2023
I have been using Platinum for a few months and I am very happy with this service. They do a very thorough cleaning. They are also friendly and very punctual. This has now become my monthly cleaning service. Highly recommend.
L Rob
30/07/2023
It was a pleasure setting up everything with the owners, Chris and Kurt - The cleaning crew was very thorough and did a fantastic job. Looking forward to my next scheduled cleaning, highly recommend!
Anna Mavrakis
25/07/2023
Using Platinum Pro Cleaning Services was great and easy! I was provided a quote through Yelp which was consistent with what I was billed after the service. They were able to accommodate my specific dates and enter the home with no issues. Everything was clean to my high standards and I would definitely recommend them/use them again.
colin patrick
19/05/2023
Great professional cleaners. I highly recommend using this company. They do quality work
Amanda Odonnell
17/05/2023
Highly recommended hired this company to clean my apartment. They did amazing job and good prices for work that is done.
jen foglietta
27/04/2023
I couldn't be happier with platinum pro cleaning. I use them for my office space, they always exceed expectations, fast and thorough. Would never use any other cleaning service.
Mitulkumar Patel
12/04/2023
I hired this company to clean my office and they did a great job. They did exactly what I wanted and the team was extremely professional.
Sarah Peters
09/04/2023
Platinum Pro Cleaning Service are always wonderful to work with. I have used them several times so far to clean my house and will continue to do so in the future. They are professional and affordable.
Rachel Mast
05/04/2023
They did a great job cleaning my small office. They were professional, arrived on time, and the office looked great when they were finished. I will definitely use them again!
Therese Alimi
29/03/2023
The staff was very professional and kind. My mother in law's house looked amazing when they finished. All of the appliances looked brand new after they were cleaned. The staff took all the trash outside which was very helpful. I strongly recommend this company. Prices are reasonable.
Nancy R.
2023-08-15
Arrived early. The man and woman team got right to work and made sure my 3rd floor was guest ready.
Anna M.
2023-07-24
Using Platinum Pro Cleaning Services was great and easy! I was provided a quote through Yelp which was consistent with what I was billed after the service. They were able to accommodate my specific dates and enter the home with no issues. Everything was clean to my high standards and I would definitely recommend them/use them again.
Kate W.
2023-06-12
This review has been removed for violating our Terms of Service
Kimmie D.
2023-06-11
Husband and wife team came and cleaned my apartment. I absolutely love this company. Chris and Kurt were very professional and who they sent I adore. I changed to have monthly cleanings done. The prices are very very affordable- less than $200 for my apartment when everyone else quoted me way more. Thank you Platinum!!!!
Arianna M.
2023-03-05
This was one of the worst businesses I've ever worked with. My house was dirtier than it originally was after they left.
Coleen W.
2023-01-17
Even though we ended up not being able to use them, Kurt with Platinum Pro was extremely responsive and more than willing to work with our budget and schedule. I definitely recommend contacting them.
Ariel A.
2022-11-05
My experience with Platinum Pro Cleaning Service was nothing but exceptional. They quickly responded to my request for a quote and their price was affordable. They were professional, efficient, detail oriented and very thorough. The team did an amazing job and I look forward to hiring them again in the future!
Amanda O.
2022-10-20
Used before in the past response very fast good cleaning about to use again house smells amazing everything how I want even make requests of what u really want done an it gets done an price isn't crazy at all definitely worth it
See our Google & Yelp Reviews
Amy Sciandra
12/08/2023
I have been using Platinum for a few months and I am very happy with this service. They do a very thorough cleaning. They are also friendly and very punctual. This has now become my monthly cleaning service. Highly recommend.
L Rob
30/07/2023
It was a pleasure setting up everything with the owners, Chris and Kurt - The cleaning crew was very thorough and did a fantastic job. Looking forward to my next scheduled cleaning, highly recommend!
Anna Mavrakis
25/07/2023
Using Platinum Pro Cleaning Services was great and easy! I was provided a quote through Yelp which was consistent with what I was billed after the service. They were able to accommodate my specific dates and enter the home with no issues. Everything was clean to my high standards and I would definitely recommend them/use them again.
colin patrick
19/05/2023
Great professional cleaners. I highly recommend using this company. They do quality work
Amanda Odonnell
17/05/2023
Highly recommended hired this company to clean my apartment. They did amazing job and good prices for work that is done.
jen foglietta
27/04/2023
I couldn't be happier with platinum pro cleaning. I use them for my office space, they always exceed expectations, fast and thorough. Would never use any other cleaning service.
Mitulkumar Patel
12/04/2023
I hired this company to clean my office and they did a great job. They did exactly what I wanted and the team was extremely professional.
Sarah Peters
09/04/2023
Platinum Pro Cleaning Service are always wonderful to work with. I have used them several times so far to clean my house and will continue to do so in the future. They are professional and affordable.
Rachel Mast
05/04/2023
They did a great job cleaning my small office. They were professional, arrived on time, and the office looked great when they were finished. I will definitely use them again!
Therese Alimi
29/03/2023
The staff was very professional and kind. My mother in law's house looked amazing when they finished. All of the appliances looked brand new after they were cleaned. The staff took all the trash outside which was very helpful. I strongly recommend this company. Prices are reasonable.
Nancy R.
2023-08-15
Arrived early. The man and woman team got right to work and made sure my 3rd floor was guest ready.
Anna M.
2023-07-24
Using Platinum Pro Cleaning Services was great and easy! I was provided a quote through Yelp which was consistent with what I was billed after the service. They were able to accommodate my specific dates and enter the home with no issues. Everything was clean to my high standards and I would definitely recommend them/use them again.
Kate W.
2023-06-12
This review has been removed for violating our Terms of Service
Kimmie D.
2023-06-11
Husband and wife team came and cleaned my apartment. I absolutely love this company. Chris and Kurt were very professional and who they sent I adore. I changed to have monthly cleanings done. The prices are very very affordable- less than $200 for my apartment when everyone else quoted me way more. Thank you Platinum!!!!
Arianna M.
2023-03-05
This was one of the worst businesses I've ever worked with. My house was dirtier than it originally was after they left.
Coleen W.
2023-01-17
Even though we ended up not being able to use them, Kurt with Platinum Pro was extremely responsive and more than willing to work with our budget and schedule. I definitely recommend contacting them.
Ariel A.
2022-11-05
My experience with Platinum Pro Cleaning Service was nothing but exceptional. They quickly responded to my request for a quote and their price was affordable. They were professional, efficient, detail oriented and very thorough. The team did an amazing job and I look forward to hiring them again in the future!
Amanda O.
2022-10-20
Used before in the past response very fast good cleaning about to use again house smells amazing everything how I want even make requests of what u really want done an it gets done an price isn't crazy at all definitely worth it